GDPR Marketplace Compliance
The most significant piece of European data protection legislation to be introduced in 20 years will begin to be enforced on 25 May 2018. The EU General Data Protection Regulation (GDPR) replaces the 1995 EU Data Protection Directive. The GDPR strengthens the rights that individuals have regarding personal data relating to them and want to unify data protection laws across Europe, regardless of where that data is processed.
As Cloudesire we are committed to GDPR compliance for every marketplace we manage, even for non-european customers.
Right of access
All the user data gathered by the platform is accessible from the customer dashboard. Personal data can be accessed from the profile section, while orders archive and invoices are available on their dedicated section.
Right to rectification
At any time, all the gathered personal data can be updated from the edit profile section upon login on the control panel.
Right to erasure
It's possible to request the immediate account termination and personal data removal from the edit profile section. In the case of impossibility to terminate the account due to pending subscriptions or unpaid invoice(s), a new support request can be opened to track the necessary steps to clear the billing issues and being informed on the account termination process.
Right to data portability
At any time, inside the edit profile section, a customer can request a downloadable ZIP archive of all data provided in its user profile, order list and invoices list.
Right to object
It's possible to opt-out from analytics processing by unchecking the relative option inside the edit profile section.